Overview
Welcome to PlayGeet. This Privacy Policy explains how PlayGeet Private Limited ("PlayGeet," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you use our website, platform, and services (collectively, the "Services"), including www.playgeet.com and any associated applications.
All capitalized terms used herein shall have the meanings defined in our Terms of Service. This policy does not apply to third-party websites or services linked from our platform — please review their respective privacy policies independently.
Data We Collect
Information we collect falls into two categories: voluntarily provided (information you knowingly give us) and automatically collected (information sent by your device when you use our Services).
1.1 Personal Information
We may collect the following when you register, use, or contact us:
- Full name
- Email address
- Phone number
- Billing and payment details
- Bank account or payout information
- Social media profiles and artist/band name
- Tax information (where required for payouts)
- Any other information you choose to provide
1.2 Uploaded Content
As part of our distribution services, you may upload music tracks, cover artwork, metadata, and related files. These are processed in accordance with your account settings and distribution agreement.
1.3 Automatically Collected Data
When you access our Services, our servers may automatically log:
- IP address
- Browser type and version
- Device identifiers
- Pages visited and time spent
- Referral source and navigation paths
- Error and diagnostic data
While this data may not individually identify you, it may be combined with other information to do so.
How We Use Data
We collect and use your personal information only for legitimate purposes reasonably necessary to provide our Services, including:
- Delivering your music releases to DSPs and distribution partners
- Processing payments, payouts, and tax/compliance obligations
- Powering AI-assisted features such as metadata suggestions and artwork tools
- Personalizing your experience on the platform
- Communicating with you regarding account activity, releases, and support
- Conducting analytics, market research, and platform improvement
- Sending marketing communications where permitted — you can opt out at any time
- Complying with legal obligations and resolving disputes
- Detecting and preventing fraud, abuse, and security incidents
We may combine voluntarily provided and automatically collected data with information from trusted third-party sources to improve our Services and your experience.
Data Retention
We retain your personal information for as long as necessary to:
- Provide and improve our Services
- Comply with legal, tax, and accounting obligations
- Resolve disputes and enforce agreements
Upon account deletion, personal data will be removed within 180 days, except where retention is required by law or legitimate business necessity. Uploaded content (tracks, artwork) is deleted per your account settings and distribution agreement. Please note that DSPs and third parties may retain copies of distributed content independently.
Security
We implement industry-standard security measures including:
- Encryption of data in transit (TLS/SSL)
- Secure storage for sensitive fields such as payment and payout data
- Access controls and internal data handling policies
No internet-based service is completely secure. If you suspect a data breach or security incident, please report it immediately to [email protected]. You are responsible for maintaining the confidentiality of your account credentials.
Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request details of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal data, subject to legal retention obligations
- Portability: Request a copy of your data in a machine-readable format (e.g., CSV)
- Restriction: Request that we limit how we process your data in certain circumstances
- Objection: Object to processing based on our legitimate interests
- Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting prior processing
To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before fulfilling your request. We will respond within the timeframe required by applicable law.
Third-Party Services
Our platform may include links to or integrations with third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing any personal information.
Children's Privacy
Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly take steps to remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable laws. Material changes will be communicated via email or a prominent notice on our platform. Continued use of our Services after changes constitutes acceptance of the updated policy.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy:
Email: [email protected]
PLAYGEET PRIVATE LIMITED
3rd Floor, JMD Regent Arcade, A-Block,
DLF Phase-1, Sector-28,
Gurugram, Haryana 122002, India